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Articles |
Ask AFETT
Aug.03.2007
Holidays
Q: Dear AFETT, Just when I’m on a roll at work, a public holiday appears, out
of nowhere, to interrupt my flow. Do you think that T&T just has too many public
holidays and are they affecting our productivity?
Jennifer.
A: Dear Jennifer, That’s a loaded question and the answer probably depends on several
factors, including whether you are an employer or employee, your degree of job satisfaction
and how efficient you are at time management. My personal feeling is that the number
of public holidays Trinbagonians enjoy is more or less in tune with our nation’s
history as well as the cultural and religious observances of our diverse society.
With 14 public holidays annually, Trinidad and Tobago is pretty much on par with
other regional territories (I’m not counting Carnival Monday and Tuesday, which,
though quite public, are not “official” holidays). The United States, largely considered
to be the bosom of capitalism, boasts 10, not including additional holidays that
differ from state to state. China, viewed to be one of the most productive societies
in the world, has 11. Switzerland, neutral on almost every other issue, is clearly
pro-public holidays, with a whopping 19 on its calendar. Brazil, which according
to David Rudder has “the same vibration” as “sweet, sweet T&T” rings in with
16, not counting regional celebrations – but what do you expect in a country where
Carnival is a 5-day celebration – while the U.K. is one of the most conservative
countries when it comes to celebrating, with about 8 public holidays per year.
I have no doubt that the perception of our having “too many” public holidays stems
from the fact that Trinbagonians are irrepressible when it comes to having a good
time. Our legendary convivial spirit can turn a wake into a party! We make no apologies
for looking forward to our days off and we shouldn’t have to – once we work hard,
we deserve a chance to relax and recharge our batteries, whether that means sleeping
in, liming with friends or attending a function to mark the holiday occasion.
But there are two sides to every story. The old people have a saying: You give them
an inch and they take a yard. When that happens, there is a definite link between holidays and productivity (or lack thereof). Employees in “vacation-mode” often find it hard to bring themselves back to reality, either coming in late or not showing
up at all, effectively turning their public holiday into a long weekend. This is
fine if their desks are clear, they’ve okayed it with their boss and are clocking
it as allotted vacation time – not so much if they’re trying to pull a fast one.
I can understand your frustration at having your work flow interrupted by holidays,
but I have found that when you love what you do, when you strive to offer exemplary
customer service and care about the quality of your product/brand, you will do whatever it takes to get the job done right – even if it means coming into the office on
a public holiday or a weekend. That said, if you have to rely on external suppliers
for certain deliverables, you’d better make sure that you have a well planned schedule
in order to meet your deadlines – just in case your associates plan on taking their
public holiday seriously. Which brings me to my other point: if you manage your
work time productively, chances are you will not need to sacrifice your down time
as much.
I will never forget an exchange I had with a former employer. After working
all night on a very difficult video (this was back in the days of analog editing) to
meet an unrealistic deadline, he told me that I didn’t need to work harder; I needed
to work smarter. The comment was infuriatingly out of context for the situation
(you can go only so fast with analog) but the spirit of the advice is sound: manage
your time well. You’ll find that some work and some play makes Jill a very effective
executive.
Janine Mendes-Franco is the principal of The New Cheeze, a communications consultancy
firm, and a Past President of AFETT.
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